Our team
James Hartwell
Chief Executive Officer (CEO)
James Wellington
Partner, Vice President of Business Development
James Henderson
Partner and Chief Financial Officer (CFO)
James Thornton
Managing partner
James Whitmore
Chief Technology Officer (CTO)
Margaret Thornton
Head of product
Crypto Support
Customer Service & Support
If you have any questions, contact your assigned broker directly. If you haven't yet opened an account with a broker, let us know and we'll arrange an introduction. Should you encounter any issues or require support from your broker, please get in touch with us and we'll take immediate action to resolve the matter.
Support Hours
If you encounter any problems or questions, Barclay Valnor's customer support team is available 24/7. Should you be unable to reach us immediately, we guarantee that our team will contact you and resolve your query at the earliest opportunity.